DO's and DON'Ts

of NetBanking

 

DO's

  • Anti-virus

    Do install the latest anti-virus, anti-spy ware, personal firewalls & security patch on your computer & smart mobile phones.

  • Password Protection

    Do choose a "strong" 8 - 15 characters alphanumeric password & change it regularly.

  • Web address

    Do check the web address carefully before sharing any sensitive information. Our website address is www.hdfcbank.com  and our NetBanking address is https://netbanking.hdfcbank.com.

  • Logout

    Do end your session on NetBanking by clicking the logout button.

  • Be alert

    Do use virtual keyboard while logging into your NetBanking account.

DON'Ts

  • Do not respond to links in Email

    Don’t give any confidential information such as password, customer ID, Credit / Debit Card number or PIN, CVV, OTP, DOB, to any email request, even if the request(email/phone/SMS) is from government authorities like Income Tax department or any Card association companies like Visa or MasterCard..

  • Don’t use public Wi-Fi

    Don’t access NetBanking or make payments using your Credit / Debit Card from shared or unprotected computers in public places like cyber cafes or public WiFi networks of hotels, airports etc. including unprotected high-end mobile phones."

  • Secure your details

    Don't let any unauthorized person have access to your computer or leave the computer unattended while using NetBanking services.

  • Don't use Auto Complete feature

    Don’t use Auto Complete feature on your browser.

  • Don’t use Remember Password

    Don’t use ‘remember password’ feature provided by browsers to save your NetBanking passwords.