Lately we have heard or read of various fraudulent e-mails sent to customers of financial institutions in several countries. These e-mails contain embedded links to websites that look similar to the financial institution's website and request for confidential information from the customer such as NetBanking passwords, TINs, etc. Click here to know more.

At HDFC Bank, security of your account transactions has always been our priority . We have already implemented 128-bit Secure Socket Layer (SSL) technology. Plus, a host of internal control measures and processes ensure that your transactions remain confidential.

  Precautions for using NetBanking
A lways check the padlock symbol on the bottom right hand corner of your webpage to ensure that you are connected to a secure session with HDFC Bank. This is the VeriSign security symbol and confirms that the site you are interacting with is netbanking.hdfcbank.com ( View padlock symbol )

Please check for the following website address for HDFC Bank NetBanking "https://netbanking.hdfcbank.com and click on the "Verisign Secured Certificate symbol". This page gives the information on the website authenticity along with the validity of the licence"
B eware of fraudulent websites which look similar to the HDFC Bank NetBanking site. Ensure that you are on the HDFC Bank NetBanking site before disclosing any confidential information ( NetBanking password , Telephone Banking password , etc. ) by checking the URL of the webpage.
 The NetBanking website will have the URL
B eware of scam e-mails which may contain a virus or be linked to a fraudulent website inorder to elicit your confidential information.
A lways log-out when you exit NetBanking to ensure that your secure session is terminated. Do not exit simply by closing the browser. ( View Log-out links )
D o cross-check your last login information available in NetBanking regularly to monitor your NetBanking sessions
T he bank recommends that sensitive data such as Card Numbers, Cust-Id, Account Number are typed and that the "copy+paste" function is not used. The data entered by using "copy+paste" function is stored in the clipboard and may be vulnerable to misuse using special programs.
Checklist for using your NetBanking password - IPIN :
Change your IPIN after your first login
Memorize your IPIN and destroy the IPIN mailer .
Do not write your IPIN for reference
Do not disclose your IPIN (password) to anyone , including HDFC Bank employees
It is advisable to change your password regularly
It is advisable to use a combination of letters and numbers in your password

It is advisable not to access HDFC Bank NetBanking from a shared PC ( e.g. Internet cafe , etc. ) . There could be a risk of capturing your keystrokes (including your Cust Id and IPIN) by certain programs running in the memory of the shared PC without your knowledge.

Please do not disclose any personal & confidential information to anyone , including HDFC Bank employees. This includes -

  • NetBanking password / IPIN
  • Phone Banking password / TIN
  • ATM / Debit Card / Credit Card PINs

    • If you have any suspicions of a fraudulent e-mail or a website which requires your private and confidential information related to HDFC Bank , please inform us immediately . You can call our Phone Banking numbers or forward the e-mail to [email protected] .